We service a large amount of clients across the entire Western PA area. That means we have multiple teams of staff bringing magic to your little ones. We have therefore added two calendars to our site to increase our availability for YOUR next event!

To confirm your booking, we require full payment, depending on the package and party details. Payments can be made securely online or over the phone. If you have an additional balance (such as additional characters, mileage fees, add-ons etc) the remaining amount is due one week prior to the party. Without full payment we unfortunately will not be able to attend your party.

If you need to reschedule your event we will reschedule the date or time and apply your entire payment to another date/time as a one-time courtesy. These arrangements must be made a minimum of 7 days prior to your event. Any changes made after that time will result in a partially-refundable cancellation. An event can only be rescheduled once. You can cancel your event and receive a full refund up to 7 days before your event. Any cancellations occurring less than 7 days in advance will result in a $50.00 Cancellation fee taken out of your initial payment. Once you place your booking you CANNOT make any location changes.

Absolutely! We are happy to accommodate specific requests and tailor the party package to suit your needs. Just let us know your preferences during the booking process, and we'll work with you to create a magical experience.

To book your party you can simply click on the "Book Now" tab of our main menu. We are also taking bookings over the phone if that is something you are more comfortable with. During the booking process you'll be asked for your payment information for the party package base price. If you choose to add on an additional character you'll be billed for that with your mileage fee invoice at a later date.

We recommend booking as early as possible to secure your preferred date and time. It's best to book at least 4-6 weeks in advance, especially for popular party characters like the Snow Sisters!

Yes, you can add additional children or characters to your party, subject to availability. Additional charges may apply for extra children or characters. Please let us know in advance so we can make the necessary arrangements. Additional Characters: $50/30 min or $100/hr (Any additional characters must be booked for the entire duration of your package. For example, if you booked the Dreamy/1-hr package, your additional character will attend the full one hour and cannot be booked for 30 minutes. We do not want to disrupt the schedule of the party! Additional Children: Each package is tailored to accommodate a speciifc number of children. If you have more children than our recommendation we will require more staff members to manage the group. Please see each package for details on how many children each one can accommodate. Each additional child past the suggestion is $5 and will be billed before or after your party.

Please call, text, or email us if you don't see the date or time you want. We are happy to make accommodations for your party or event!

Yes, you can provide us with a list of specific songs or music that you would like to be included in the party package. We will do our best to incorporate them into the party's entertainment for a completely customizable experience!

Yes, the safety and well-being of our clients are of utmost importance. We are fully insured for your peace of mind.

Absolutely! We have a wide selection of beloved princess characters. During the booking process, you can specify your preferred princess, and we'll do our best to accommodate your request.

Absolutely! We encourage you to share any specific activities or games you would like to include in the party. Our performers will incorporate them into the magical experience.

While we focus on providing the entertainment and activities, we do not typically provide party supplies or decorations. However, we can offer recommendations for local vendors or assist with theme suggestions to complement your party.

There are no strict restrictions on the number of adult guests allowed at the party. However, we recommend keeping the number of adult guests reasonable to ensure the best experience for the children.

Gratuity is not included in our packages or events and while you are not required to tip, please do so if you feel your party staff have exceeded expectations.

Our parties are designed to bring enchantment to children aged 3 to 8 years old. However, we can customize the experience to suit different age groups and preferences. Each party package is also tailored to a specific age range, that's why we ask your child's turning age in our booking form!

Yes, you can request additional time for the party. Please let us know in advance so that we can make the necessary arrangements. Additional charges may apply.

Yes, our party packages can be held in both indoor and outdoor venues. Please ensure that the selected venue meets the necessary requirements for the activities included in the package.

While your performers may differ from party to party, each character that you see on our website accurately depicts the quality you will be receiving.

We would love to accommodate your request! Please let us know if you would like a character we do not currently offer at least 8 weeks prior to your party. We will need ample time to create the character's costume and train our staff to perfectly portray them! Please note, we will not be able to offer any mascot characters but are happy to refer you to local companies that do!

Yes, our performers are highly trained and experienced in creating magical moments for children. They are skilled in interactive storytelling, singing, and engaging activities to ensure a memorable experience. Many of our performers are professionally trained ballet dancers, musical theater majors, and experienced singers. Each performer is also required to pass a background check prior to employment and submit their child abuse clearances yearly. We want you to have the utmost confidence in our performers and will provide copies of their clearances upon request.